We recommend downloading the TOAST.net Dialer which is preloaded with all the access numbers and automatically sets up a connection. For manual connections, you need to include @toast.net in your username (e.g. firstname.lastname@example.org) when dialing in.
Customer is responsible for choosing a local, toll-free access number -- check with your phone company to be certain. Alternatively, you could try this Local calling guide, but use at your own risk. TOAST.net is not responsible for any long distance or telephone company charges!