Technical Support

Online Assistance
  My AccountMy Account

  • Add/remove sub-accounts
  • Upgrade Service
  • Change Password
  • Update billing information
  • Review billing history
  • Change your address
  • Cancel Account

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Sales | Support | Billing
Phone: 419-292-2200
Hours (all times Eastern)
Monday - Friday:
8am to 9pm
10am to 2pm
Support Information

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5/23/2015 - Holiday Hours Customer service will be closed for Memorial Day on Monday, May 25th and will reopen Tuesday, May 26th at 8am ET.

Popular Links

Email Setup Wizard - Set up your phone, tablet, or email program.

Email Tutorials
SmarterMail     Google Apps

Connection Troubleshooting
DSL/DSL2     Wireless Hotspot     Cable     Dialup

Software - Software & 3rd party downloads

Remote Support - Allow a technician to perform remote support on your computer (additional charges may apply).